Frequently Asked Questions

No. You can use our pricing tool to get a ballpark estimate right now — just pick your apparel type, quantity, and add a screen print or embroidery anywhere you'd like. We'll finalize artwork details together once you're ready to move forward.

Send us whatever you have — we can usually work with it. Vector files (AI, EPS, PDF from Illustrator) give us the most flexibility and the cleanest results, but a high-res PNG or well-photographed artwork can work depending on the project. If anything needs to be redrawn or cleaned up, we handle that at no extra charge.

Yes. We send a digital proof for your approval before anything goes to press. Production doesn't start until you've signed off.

Yes, we can print or embroider on items you supply. There's a small surcharge applied to the print and embroidery costs to account for handling. We'd also recommend bringing a few extras as a buffer — we can't replace items you provide if something goes wrong during printing.

Yes. You can mix different styles, colors, and sizes within a single order. Each item type or print configuration is treated as its own line item in the quote.

Pricing is based on four main factors: quantity, apparel type, number of print locations, and number of ink colors per location. The more pieces you order, the lower the per-piece cost. You can get an instant estimate using our pricing tool.

Embroidery is priced by stitch count and quantity. Stitch count is determined by the size and complexity of your design — more detail means more stitches, which increases the price. Like screen printing, the per-piece cost drops as quantity goes up. Our pricing tool gives you a price range based on your design tier.

We don’t charge setup fees. Setup is baked into the cost per unit, which gets lower the more pieces you order. You can compare pricing across different quantities using our pricing tool.

Standard turnaround is around 2–4 weeks from artwork approval. Actual timing depends on order complexity and current shop volume. We'll confirm a realistic timeline when your order is placed.

Yes. We offer rush tiers at 7–10 business days, 4–6 business days, and 3 business days or less. Rush orders add a percentage fee on top of your print and embroidery costs — the tighter the timeline, the higher the percentage. That said, rush orders aren't guaranteed. We'll confirm whether we can fit your order into the schedule before anything is locked in.

We print up to 6 colors. For artwork that needs more depth — gradients, shading, or a broader color range — we can blend colors using halftone techniques to simulate a much wider spectrum. It's how complex, detailed designs can still come out looking rich without needing a separate screen for every shade.

Screen printing uses physical screens and ink pressed onto the fabric. It produces durable, vibrant prints with a soft hand feel, holds up through significantly more washes than DTG, and becomes more cost-effective as quantity goes up. DTG (direct-to-garment) is a digital inkjet process — its only real advantage is very small runs of just a few pieces, where screen setup doesn't make sense. The prints fade faster over time, feel different on fabric, and the per-piece cost stays flat regardless of quantity. For most custom apparel orders, screen printing is the better choice.

We embroider hats, beanies, polos, sweatshirts, bags, and most standard apparel. If you're unsure whether a specific item works for embroidery, reach out and we'll let you know.

We’re in Midtown Sacramento at 200 N 16th St, Suite 340, Sacramento, CA 95811. Local pickup is available when your order is complete.

Yes, we ship orders nationwide. Shipping cost and carrier options are confirmed when your order is finalized.